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Troubleshooting iPad Issues

Q:

I am having trouble with ESGI on my iPad, what can I do?

 

A:

On an iPad, please be sure to use Safari, not Chrome. 

Please be sure you have the most current iOS installed.

When scrolling your student list on the iPad, you must use TWO FINGERS to swipe.  If you use 1 finger, it will scroll the whole screen rather than the student list.

It is not possible to design a test on a tablet.  There is no way to drag images and text around.  You must create tests on your computer.

Please be sure JavaScript is on.  To turn it on, try the following steps:
1. Go to the Home screen of the iPad
2. Click Settings
3. Click Safari on the left column
4. Make sure JavaScript is ON
5. Go to our site and try to log on again.

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