Why are some answers missing on the Parent Letter? (They are grey-ed out in the Details.)
Questions in ESGI can be Correct, Incorrect, or Untested. Untested questions appear in grey on the right side of the "Details".
These questions will not appear on the parent letter. In order for the Untested questions to appear on the Parent Letter, you must mark them as Incorrect. The best way to mark all of these questions as Incorrect is to edit the Details and move the questions from Untested to Incorrect.